If you find the same cruise publicly available at a better value within 24 hours of booking, you may submit a Best Value Guarantee claim by completing the form below. For cruise bookings, if the lower base fare can be verified and your reservation can be changed without penalty, we’ll rebook your cruise and provide $100 USD in onboard credit. If changes aren’t possible without a fee, you’ll keep your original booking and still receive $100 USD in onboard credit.
Submit a claim
What You’ll Need to Submit
Cruise Bookings
For cruise Best Value Guarantee requests, please provide:
Details of the lower fare you found, and
The publicly available source (such as a website or listing) where the fare can be viewed and verified.
The Best Value Guarantee applies only to cruise rates available to the general public. Taxes and fees are excluded.